🔒 Privacy Policy


Website: https://eroamworld.com
Data Controller: eRoamWorld (operated by ZanfiQ LLC)

1. Introduction

At eRoamWorld, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of personal data:

🧾 Information You Provide:

  • Name, email, phone number

  • Shipping address and billing address

  • Device details for eSIM activation

  • Payment details (handled securely by third-party processors)

  • Customer support messages and inquiries

🌐 Information Collected Automatically:

  • IP address

  • Browser type and device information

  • Location data (approximate)

  • Cookies and tracking data (for analytics and performance)

3. How We Use Your Data

We use your personal information to:

  • Process orders and deliver services (eSIMs, SIM cards)

  • Send order confirmations and product instructions

  • Provide customer support and respond to inquiries

  • Improve our website’s performance and user experience

  • Comply with legal obligations

  • Send occasional service-related emails (you may opt out at any time)

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contractual necessity (to fulfill your order)

  • Your consent (for marketing communications or cookies)

  • Legal obligations

  • Legitimate interests (improving services and preventing fraud)

5. Sharing of Data

We do not sell your personal information. We may share limited data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics partners (for physical SIMs)

  • Carrier networks for eSIM activation

  • Analytics tools (e.g., Google Analytics)

  • Legal authorities if required by law

All partners are contractually bound to maintain confidentiality and data protection.

6. Data Storage & Security

Your data is stored securely using industry-standard encryption and access controls. We retain your data only for as long as necessary to provide services or comply with legal requirements.

7. Your Rights (EU & California Users)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to processing or request data portability

  • File a complaint with your local data protection authority

To exercise these rights, contact us at privacy@eroamworld.com.

8. Cookies & Tracking

We use cookies and similar tracking technologies to improve site performance, measure traffic, and personalize content.

You may manage cookie preferences via your browser or use our Cookie Settings Tool when visiting our site.

See our full Cookie Policy for more details.

9. Third-Party Links

Our website may include links to third-party sites (e.g., mobile carrier coverage maps). We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

We do not knowingly collect data from individuals under 16. If you believe a child has provided us with personal data, please contact us for deletion.

11. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. All changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

For any privacy-related questions or concerns:

📧 Email: privacy@eroamworld.com
📬 Contact Form: https://eroamworld.com/contact